frequently asked questions

FAQs

DELEGATE FAQs

If you still need help onsite, come and see us at the registration desk.

The Conference will be at The Westin Edmonton, 10135 100th Street, Edmonton, Alberta. Click here to visit the website. Online hotel reservations will be made available soon on the Accommodation & Travel page.

To download our CAGP 2025 App for Apple and Android devices, use the direct download links below or search for CAGP2025 in the App Store or Google Play Store.

Download on the Apple App Store
Download on Google Play Store

📱 Logging into the app

To log in: Use the email address you used to register for the CAGP Conference.
Password is cagp2025.

You will be asked if you want to enable push notifications. We highly recommend you allow notifications so that you will see any announcements that will come up on the app during the Conference.

Please note – the App will default to the language of your phone. Much of the Conference information is in English, with some information offered in French. 

✨Features available on the app

Your Personal Agenda
Here you will find your pre-prepared personal agenda, with all the sessions you registered for already in there! If a presentation and/or handout has been uploaded to the session, you can find a link to it underneath the description. In most sessions, click on the + sign (bottom right-hand corner) and you will find the following:

⭐ A star to add or remove from your Personal Schedule

✏️ A pencil to write your own notes

📋 A clipboard which has the session survey (be sure to complete at the end of the session)

Review Sponsors and Exhibitors
By clicking on the sponsor and exhibitor logos in these sections, you can get more information, visit their websites and connect with to their social media platforms. Just click on the @ symbol!ㅤ

Making new connections
The camera icon at the bottom centre of the app provides you with the ability to scan other delegates’ QR codes on their badges in order to collect their contact information and make new connections.  You can add notes – known as “Qualifiers” – in the app about your fellow delegate that are only visible to you. If you enter notes/qualifiers, you must hit the “SUBMIT QUALIFIER” button to save your entry.

Anyone you scan will show up in your My Connections section of the app however, for all of their contact information, you will need to log into the Lead Retrieval section of the DE Systems website.

Social Feed
The app contains its own, attendee-only, social feed! Post and share photos, comments, questions, and learnings throughout the week! We of course encourage you to share on external platforms too, using #CAGP25.

Refreshing the App
From time to time, we will upload new presentations to the app and/or add an update. If there are any important updates, we will let you know via an app announcement. In order to see new presentations or functions, either log out and log back in again OR click on the Settings icon, click on Check for Update. If an update appears, click on UPDATE and then REFRESH SCHEDULE DATA . This will ensure your app will download any new updated information.ㅤ

More on “Lead Retrieval” 
Lead Retrieval, or as we like to call it, a spreadsheet of all your new connections, collects all of the information about the delegates whose badges you’ve scanned. On the app homepage, click on the hamburger menu (top left) and then Lead Retrieval. You’ll be taken to an external website.ㅤ

Log in using the same credentials as you did for the app (your email and password ‘cagp2025’). You’ll now see your contacts’ information (email, your notes, etc.). Simply click on Excel under Your Leads and then View or Download. You can email it to yourself and access it on a bigger screen later.  How cool is that?ㅤ

For more information on the Lead Retrieval or the Mobile App, please contact: support@myconferencesuite.com. For all other inquiries, please contact education@cagp-acpdp.org.

Your chosen sessions are available in the app under your “Personal Agenda” found with the star icon ⭐.

You can also contact ekuhns@cagp-acpdp.org to have your Conference confirmation email resent to you.

Please dress comfortably, in keeping with your personal preferences. Many delegates opt for “business casual”.

Dress for banquet dinner on Thursday night is also as you wish. Some delegates choose to dress up a little more for the evening.

You will find us active on both Instagram and LinkedIn. Please use #CAGP25 if you are posting about the conference, and tag us on Instagram @cagp_canada, we love seeing and sharing your content! 

Within the app, there is also a social feed where you can share with attendees. 

The social activities are now sold out. If you would like to be added to a waiting list for the Edmonton Oilers hockey game (Wednesday evening) or the Talking Rocks Walking Tour (Friday afternoon), please contact Erin Kuhns, Manager, Education and Training at ekuhns@cagp-acpdp.org.

If you are currently registered for an event and you have to cancel, please let us know as soon as possible, as we might have someone on the waiting list who would happily take your place!

Self-parking 
Hourly: $7.00
Daily: $38.00

Valet parking
$50.00 daily

There are several off-site parking lots. You can find more information here.

Complimentary WIFI access is available throughout the hotel during the Conference. It is recommended that you have alternative means to access the Internet and emails through your own service provider as the WIFI provided is very basic. It is not recommended that you rely on the free WIFI for security and stability reasons.

The Westin Edmonton Wifi network is “westinconference” and the Wifi Password is “westin2025”.

Yes, there is a fitness centre and a heated indoor pool, both open 24/7 for guests. Visit the website for more information. 

Please feel free to use your technology to enhance your conference experience, including accessing the Conference App.  #CAGP25 is the official conference hashtag if you are sharing anything on social media.

We do ask that you be mindful of those around you by turning your phones to silent. If you must take a call, please do so outside the session room.

CAGP will make healthy food choices for the conference meals based on the menus available at the venue. However, not all food preferences or intolerances can be accommodated by the venue. We ask that delegates also be responsible for managing their own preferences and intolerances.

A full Conference registration fee includes a breakfast, lunch and the Opening Reception on Wednesday; breakfast, lunch and the CAGP Banquet on Thursday; and, breakfast and lunch on Friday.

Those attending one day only will be provided with breakfast and lunch. The banquet on Thursday is not included in the Thursday Only registration. If you have a Thursday Only registration and you wish to attend the Banquet on Thursday night, you would have to purchase a ticket to the Banquet for $160. Please contact Erin Kuhns if you wish to do this.

If you have a food allergy, be sure you include this information in your registration. 

Please note that we cannot guarantee that no cross contamination has taken place in the special preparation of an allergy-free alternate meal. We ask that delegates also be responsible for managing their own preferences and intolerances.

Full conference delegates automatically receive entry to the Thursday night banquet. If you are a one-day delegate or coming as a guest, you will need to purchase a banquet ticket, which can be done on the conference registration.

This year we are encouraging delegates to network with their peers over breakfast between 8:00 and 9:00am. You have the option of reserving a table for a special group – it could be your Chapter members, French-speaking delegates, or whatever you wish.

If you would like to reserve a table for Friday morning, you must sign up by Thursday, April 10 at noon at the Registration Desk.

Prior to the Conference, delegates will receive an email with instructions for accessing the speaker presentations online via the Conference website (password protected). Presentations will also be accessible through the app. We will not be providing printed copies of the presentations. As new presentations are received, they will be posted online so check back for updates.

When you download the app, you will be able to see who else is attending the conference. A PDF version of the delegate list will also be also available to download with the speaker presentations.

Kindly respect the privacy of our delegates – this list is not to be used for advertising purposes. If your name does not appear on this list, it is because you opted out of the list on your registration form.

Name badges must be worn at all times for access to meeting sessions and meal functions and to ensure the safety of the meeting. This includes wearing your name badge to the banquet. 

In your confirmation email. You can also contact us at ekuhns@cagp-acpdp.org to have your conference confirmation email resent to you.

Your chosen sessions will also be loaded onto the Conference app, which will be available prior to the conference. Watch for an email from us at that time with instructions for downloading the app. 

Name badges must be worn at all times for access to meeting sessions and meal functions and to ensure the safety of the meeting. This includes wearing your name badge to the banquet. 

We recognize that some people are sensitive to scented products. Perfumes and strong odours can precipitate severe asthma attacks.

Please limit the use of perfumes, scented hair spray, cologne, aftershave and any other highly scented products out of respect for these individuals.

Please note there will be a photographer on-site taking pictures of the conference for use in future CAGP marketing materials. 

We invite you to peruse Explore Edmonton for some great ideas and activities.

You can call Erin Kuhns, Manager, Training and Education at 1-888-430-9494 x222 or email ekuhns@cagp-acpdp.org.

Keep in touch

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Frequently Asked Question

From entrepreneurs to developers, marketing managers, CEOs and policymakers – all of our 5,000 attendees are looking to stay on top of the latest trends

The Conference will be at The Westin Edmonton, 10135 100th Street, Edmonton, Alberta. Click here to visit the website. Click here for online hotel reservations

Gift planning fundamentals will be offered on April 10, the day before the conference begins. It runs from 7:30 am – 5:00 pm. You may register for this course on the conference registration.

If you wish to register for this course only (and you are not attending the conference), you will choose the gift planning fundamentals only option at the beginning of the conference registration. 

Self-parking 
Hourly: $7.00
Daily: $38.00

Valet parking
$50.00 daily

There are several off-site parking lots. You can find more information here.

yes, there is a fitness centre and a heated indoor pool, both open 24/7 for guests. Visit the website for more information. 

The conference will be 100% in-person. There will be no virtual component to the conference. 

Yes, many of our CAGP chapters offer bursaries to members, allowing them the opportunity to attend the conference when they might otherwise not have the financial means to do so.

We are also very pleased to offer Sponsored Equity Access bursaries, open to those who identify as being from an equity-seeking or equity-deserving community. Click here for more information about all of our bursaries. The bursary process opens on December 2, 2024 and it closes on January 20, 2025.

Full conference registration includes breakfast and lunch on Wednesday; breakfast, lunch and the banquet dinner on Thursday; and breakfast and lunch on Friday. If you purchase a one-day ticket, breakfast and lunch are included, but you would need to purchase a banquet ticket separately, which you can do on the registration form

We make healthy food choices for the conference meals based on the menus available at the venue. However, not all food preferences or intolerances can be accommodated by the venue. We ask that delegates also be responsible for managing their own preferences and intolerances. 

If you have a food allergy, be sure you include this information in your registration. 

We can take food allergy requests up to one week before the conference.  After that, we cannot guarantee that food allergies will be accommodated.

Please note that we cannot guarantee that no cross contamination has taken place in the special preparation of an allergy-free alternate meal. We ask that delegates also be responsible for managing their own preferences and intolerances.

Full conference delegates automatically receive entry to the thursday night banquet. If you are a one-day delegate or coming as a guest, you will need to purchase a banquet ticket, which can be done on the conference registration.

The dress code is business casual attire.

For the banquet dinner on Thursday night, the dress code is business attire.

Yes, there will be a conference app, which will be ready to download prior to the conference. On this app, you will find the agenda, delegates and speakers, information about our sponsors and exhibitors, faqs, and much more. During the conference, you will be able to access speaker presentations and session evaluations too.

Prior to the conference, delegates will receive an email with instructions for accessing the speaker presentations online via the conference website (password protected). Presentations will also be accessible through the app. We will not be providing printed copies of the presentations. As new presentations are received, they will be posted online so check back for updates.

There is a place on your conference registration form to sign up for the social activities. If you decide you would like to join in the activities after you have already registered for the conference, contact erin kuhns, manager, education and training at ekuhns@cagp-acpdp.org. There is no guarantee that there will be space left at the social activities after the registration deadline has passed. 

When you download the app, you will be able to see who else is attending the conference. A pdf version of the delegate list will be also available to download with the speaker presentations.

Kindly respect the privacy of our delegates – this list is not to be used for advertising purposes. If your name does not appear on this list, it is because you opted out of the list on your registration form.

Yes, there are discounts available for WestJet. Please visit our hotel & travel page for more information. 

In your confirmation email. You can also contact us at ekuhns@cagp-acpdp.org to have your conference confirmation email resent to you.

Your chosen sessions will also be loaded onto the Conference app, which will be available prior to the conference. Watch for an email from us at that time with instructions for downloading the app. 

Please feel free to use your technology to enhance your conference experience. #cagp25 is the official conference hashtag if you are sharing anything on social media.

We do ask that you be mindful of those around you by turning your phones to silent. If you must take a call, please do so outside the session room.

Name badges must be worn at all times for access to meeting sessions and meal functions and to ensure the safety of the meeting. This includes wearing your name badge to the banquet. 

We recognize that some people are sensitive to scented products. Perfumes and strong odours can precipitate severe asthma attacks.

Please limit the use of perfumes, scented hair spray, cologne, aftershave and any other highly scented products out of respect for these individuals.

Please note there will be a photographer on-site taking pictures of the conference for use in future CAGP marketing materials. 

This is a free community funded event; there will be buckets at the park entrance for you to have the opportunity to make a gold coin donation.

To allocate tickets and manage our events we use Eventbrite. To reserve a ticket for an event, you must first register with Eventbrite. When you sign up please make sure that you use the same name and email address that we have on file for you. After you have registered with Eventbrite you will be able to save an event for future reference.

We do not provide details of other attendees to scholars. Please use the Facebook group to enquire about others going and to arrange transport or accommodation.

Sana Mahboob is a passionate advocate for inclusive philanthropy and values-driven leadership. A sought-after speaker, she has shared her voice across Canada and beyond on topics including Islam and philanthropy, values-based giving, mentorship, ethics in leadership, and anti-Black racism. Her transparent and thoughtful style resonates with professionals across the charitable, advisory, and public service sectors alike. For over a decade, Sana has helped organizations and leaders bridge generosity, purpose, and equity while serving in executive roles on local, national, and international boards spanning philanthropy, youth, sports, and technology. A proud graduate of the University of Manitoba, she continues to give back through mentorship through the President’s Student Leadership Program.

Building on this foundation of community and connection, Sana serves as a Senior Officer with the Government of Canada, where she contributes to advancing inclusive economic development and public service excellence. Sana has been invited to speak by the Lieutenant Governor of Manitoba, academic institutions across Canada, and AFP chapters throughout North America. Her insights have been featured by CBC on International Women’s Day, CTV Canada, and international media outlets in Pakistan.

As an immigrant to Canada, Sana brings a deeply personal understanding of belonging, generosity, and the shared responsibility we all have to build stronger, more connected communities – the kind that we are proud to call home.

Nathan Chappell is a thought leader, public speaker, author, and AI inventor, recognized globally as an expert on the intersection of Artificial Intelligence and generosity. Nathan serves as Chief AI Officer at Virtuous Software where he supports AI integration to help nonprofit organizations amplify mission at scale. In 2018, Nathan founded Fundraising.AI, a global advocacy organization for Responsible and Beneficial AI in the nonprofit sector. Additionally, he is author of two books, Nonprofit AI: A Comprehensive Guide to Implementing Artificial Intelligence for Social Good and the 2022 award-winning book, The Generosity Crisis: The Case for Radical Connection to Solve Humanity’s Greatest Challenges, which has been deemed “required reading for this generation of fundraisers”. With over 20 years of nonprofit leadership experience, Nathan is a global keynote speaker and content contributor. His work has been featured in The Chronicle of Philanthropy, NPR, Forbes, Fast Company and more. His podcast, Fundraising AI, is among the top nonprofit technology podcasts worldwide.

Nathan serves as an advisor for the OpenAI Users Forum, the AI for Good Foundation, the International Committee for Information Technology Standards (INCITS), and the Forbes Technology Council.

He holds a Masters in Nonprofit Administration from University of Notre Dame, an MBA from University of Redlands, a certificate in International Economics from University of Cambridge, a certificate in Artificial Intelligence from MIT, a certificate in Philanthropic Psychology from the Institute of Sustainable Philanthropy, is a certified fundraising executive (CFRE) and holds a credential by IAPP as an AI Governance Professional (AIGP).

Niigaan Sinclair is Anishinaabe from Peguis First Nation. He is an award-winning writer, editor and professor of Indigenous Studies at the University of Manitoba who was named by Maclean’s magazine in 2022 as one of the most influential people in Canada. Niigaan is a multiple nominee of Canadian columnist of the year (winning in 2018) and his commentary appears weekly on multiple platforms across Canada – from the pages of The Winnipeg Free Press to TV shows on CBC, APTN and on his co-hosted podcast Niigaan and the Lone Ranger. His first book Wînipêk: Visions of Canada from an Indigenous Centre (McClelland & Stewart, 2024) was a national bestseller that won the 2024 Governor General Award for Non-fiction. He is a former secondary school teacher who won the 2019 Peace Educator of the Year from the Peace and Justice Studies Association based at Georgetown University in Washington, DC.

Rob was appointed Director of the Policy, Planning, and Legislation Division of the Charities Directorate in May 2022. He brings a wealth of experience to the role, having previously served within the Directorate as an Audit Advisor and as Director of Compliance from 2014 to 2019. During his tenure in Compliance, he led a significant redesign of the Directorate’s compliance approach.

Rob holds a Bachelor of Business Administration from Acadia University and has over 28 years of experience with the Canada Revenue Agency. Beyond his work in the Charities Directorate, he has held various leadership roles within the Compliance Programs Branch, including auditor, audit team leader, audit program manager, and Director overseeing Business Intelligence and Case Management Teams.

How can we harness technology to make a difference in the world? That’s the question Jason loves to explore with organizations. Jason serves as Chief Digital Officer of the Canadian Centre for Nonprofit Digital Resilience which aims to build a digitally-enabled nonprofit sector, where Canada’s diverse nonprofits use data and tech to advance their mission and multiply their impact. As an experienced digital executive, Jason has consistently provided leadership to help organizations stay ahead of the technology curve. He has successfully championed organization-wide digital-first approaches and has developed and implemented strategies that support operations, marketing, fundraising, and program delivery.

Jason also serves as an editor for Ledger, a journal focused on blockchain research, and has previously contributed his expertise to the boards of Ontario 211 and NTEN, promoting the skillful and equitable use of technology.

Bruce MacDonald is the President & CEO of Imagine Canada. When carnivals and social good combined, it pointed to a path and for 30 years Bruce has been walking that route. From working for organizations that provide services to young people, older adults, persons with disabilities, community service clubs and sports and recreation groups, Bruce’s experiences have lead him to Imagine Canada. Prior to that, he was the CEO of Big Brothers Big Sisters of Canada where he participated in a collective effort to bring mentoring programs to kids. Bruce holds a Bachelor of Commerce in Sports Administration from Laurentian University, a Masters in Management in the Voluntary Sector from McGill University and a former record in the Guinness Book of World Records. From 2019-2023, Bruce served as Co-Chair of the Permanent Advisory Committee on the Charitable Sector working with the federal government. In 2025, Bruce received the King Charles III Coronation Medal in recognition of his distinguished achievements and leadership.

Nneka Allen identifies as a Black Afro-Metis woman and Momma. She descends from freedom-seeking ancestors who endured the Transatlantic Slave Trade, built North America through free and forced labour and escaped through the Underground Railroad. This legacy connects her to the Indigenous Peoples of Turtle Island, specifically the Cherokee and Lumbee tribes. As a lover of justice, Nneka has inspired philanthropy as a Fundraising Executive in the charitable sector for over 25 years. She is the founder of the Black Canadian Fundraisers’ Collective, a community that nurtures the well-being of Canadian Black fundraisers and supports the fundraising capacity of B3 organizations. She is a celebrated author and co-editor of a bi-national book that showcases the personal stories of 15 Black leaders in the charitable sector, titled Collecting Courage: Joy, Pain, Freedom, Love. During the 2022/23 academic year, Nneka took on the role of one of the inaugural Scholars-in-Residence for Equity, Diversity, and Inclusion at the University of British Columbia. Nneka considers herself a relationship builder, stone-catcher, freedom fighter, storyteller, and leadership coach. At the helm of The Empathy Agency Inc., she passionately guides clients towards finding hope, purpose, and justice in their relationship with themselves, others, and the Earth. Her mission centers on nurturing wholeness and honouring humanity by harnessing the power of empathy through individual and organizational coaching.